Consulting & Technology Services
Simplify, Automate & Administer Salesforce
Tammy Taylor is a results-driven Salesforce Consultant and Trainer with expertise in consumer packaged goods, market research, financial services, and technology industries. She is curious and loves learning and uncovering organization processes, understanding its customers, and product placement. With a sharp focus on detail and a talent for cross-functional collaboration, she elevates teamwork and processes. Tammy's expertise lies in time management, problem-solving, system implementation, and making complex systems easy to understand. She is a dedicated leader, always striving for continuous improvement, and excels at achieving goals through a results-driven approach in dynamic environments.
Tammy is a contract Salesforce Trailhead Academy instructor. She enjoys sharing her knowledge and empowering Salesforce Admins to take complex systems, break down soils, and make it easy to access data in a secure environment so businesses can make data-driven, impactful decisions. When not delivering courses, she helps organizations optimize their Salesforce org as a Salesforce Consultant, contract Client Success Manager, contract Salesforce Admin, or trusted advisor.
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My Story
As a child, I loved watching raindrops fall into puddles and, of course, playing in the water. I was fascinated by how one drop could create multiple rings - each ring bigger than the next. In my heart, I still have the curiosity of a child. I am not splashing in puddles as much as I did in my youth, but I like to find the nugget of data that makes a significant impact. In this modern IoT world, we live in, I find my child's curiosity helps me understand the process, customers, and a product's unique placement.
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I have worked with data for more than 15 years and have always been able to use technology to uncover insights. Several years ago, I accepted a Sales Operations Manager role for a global technology company and was asked to take on the responsibilities of Salesforce Admin. When I said "yes" to this opportunity, little did I know that it would change the course of my life.
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As a Salesforce admin, I saw how Salesforce broke down silos. Every department in the organization shared information in real-time. Reports and Dashboards uncovered insights to drive sales and customer satisfaction. I became a big fan of Salesforce as I learned how its products could streamline processes and provide a 360-degree view of a business. My experience continued to grow over the years. I went on to manage multiple Salesforce deployments, led the project management team to implement CPQ, and re-launched Pardot.
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I became passionate about all things Salesforce and earned eight product certifications. Several years ago, I wanted to share my knowledge and love for Salesforce, so I became a contract Salesforce Certified Instructor. When I am not delivering Salesforce courses, I help organizations take their business to the next level by administrating Salesforce Organizations (Orgs) or just being a trusted advisor.
